Privacy Policy

Effective Date: June 3, 2025

Introduction

NuWave Commerce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us for custom software development projects.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

Contact us through our website forms
Request a quote or consultation
Engage us for development services
Communicate with us via email or phone

This information may include:

Name and contact information (email, phone number)
Company name and business information
Project requirements and specifications
Payment and billing information (processed securely through Stripe)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and device information
Browser type and version
Pages visited and time spent on our site
Referring website information
General location information (city/state level)

How We Use Your Information

We use the information we collect to:

Provide and deliver our software development services
Communicate with you about your projects
Process payments and send invoices
Improve our website and services
Respond to your inquiries and support requests
Send project updates and important notifications
Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

Payment processing (Stripe)
Email communications
Website hosting and analytics
Project management tools

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

HTTPS encryption for all website communications
Secure payment processing through Stripe (PCI DSS compliant)
Access controls and authentication measures
Regular security assessments

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes and enforce agreements

Project-related information is typically retained for a period of 7 years after project completion for business and legal purposes.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal requirements)
Portability: Request a copy of your data in a structured format
Objection: Object to certain processing of your personal information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers are located.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

NuWave Commerce
Christopher Moore (Owner)
Email: chris@nuwavecommerce.com
Website: https://nuwavecommerce.com/contact

We aim to respond to all privacy-related inquiries within 24-48 business hours.

Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:

California Consumer Privacy Act (CCPA)
General Data Protection Regulation (GDPR) where applicable
Other applicable state and federal privacy regulations